1. We speak Dutch, English, French, and Polish and encourage you to write us in any of these languages. 2. If you need to send us large files with attachments or photos, please submit them HERE .3. All other e-mail inquiries (placing orders, wholesale inquiries, fan mail, booking requests, reserving items and general information) should be directed HERE .* Items listed no longer include postage costs so please consult the shipping chart before sending us the total for your order.
If you have questions, please send us an email for an exact quote.
1-2 x CDs = 3 EUR 1 x LP (Priority Mail) = 8 EUR
Lyric Book = 5.50 EUR 3-5 x CDs = 10 EUR More than 5 CDs, please contact us before placing your order. 1 x LP (Priority Mail) = 10 EUR 2-5 x LPs (Priority Mail) = 20 EUR Book = 10 EUR 1. All prices are listed in Euros. If you need help converting the currency, use this . NOTE: Friends in eastern Europe can buy CDs/CDRs at special prices...see "How to order from Poland, Czech Republic, Slovakia, Russia, Hungary, Romania, Bulgaria, Yugoslavia & Former Republics" at the bottom of this page.2. Please note that we ship all packages, when applicable, via standard air mail. Under normal circumstances, we process orders within five working days, though CD-R orders may take longer. Trans-Atlantic deliveries usually take an average of three weeks for items that are in stock. However, since the postal service can take significantly longer than three weeks in some instances (and considerably shorter than three weeks in others!), we cannot be held accountable for fluctuations in your delivery time. If you are in a real hurry, your package can be sent by a service of your choosing such as UPS, FedEx, Overnight or Priority Mail. It is very important that you discuss delivery options and preferences with us at the time you place your order so that we can add the appropriate shipping fees to your total. 3. When placing your order, please remember that it is your responsibility to let us know if you would like your parcel sent via insured or registered mail. Keep in mind that we live in an imperfect world with an imperfect postal system. Alas, we *cannot* accept responsibility for uninsured/unregistered parcels that are lost or delayed. If you would like us to send your parcel via registered mail, we will be happy to do so, but please add 5 EUR to your payment. 4. Orders of 10 or more copies of the same title will qualify you for wholesale prices (much cheaper). Get back in touch with us for more details. 5. Alas, we cannot accept credit cards. 6. All payment must be made in advance, though we'll be happy to reserve anything for you for up to three weeks. Please remember that we sometimes have an extremely limited stock of some items. To reserve items, please contact us through the e-mail address listed above. 7. Please make sure you include a note with your payment letting us know which item(s) you are ordering and your shipping address. If you are paying with a bank transfer or money order, make sure to list the individual titles on the transfer note or money order. In other words, please write: 1. "All The King's Horses" CD, 2. "Requiem Settings" CD, 3. "Tanith & The Lion Tree" CD instead of "3 CDs." If you are sending cash, please remember to enclose a list of the items you are ordering with your payment and again, please include the shipping address. 1. Carefully disguised cash in Euros, USD, English Pounds, Swiss Francs, Danish, Swedish or Norwegian Crowns. Wrap the cash in carbon paper, disguise the contents of the letter and preferably send it via registered mail. If you do not use registered mail, we cannot be held accountable if your letter is lost. Remember to enclose a list of items you are ordering as well as your shipping address. This will help us to process your order quickly. 2. By direct bank transfer in Euros made out to P.W.Knight; ABN/AMRO Bank (Keizer Karelplein 33; 6511 NH Nijmegen; The Netherlands); IBAN: NL23ABNA0492667705; bank identification number: ABNANL2A. Please remember to list your shipping address and the individual titles you are ordering on the transfer note. This will help us to process your order quickly. 3. THE NETHERLANDS ONLY!!! Payment via the postbank to P.W.Knight a/c no.582 1180. 1. Well disguised USD wrapped in carbon paper and sent via registered mail. We cannot be held accountable for lost letters if you do not use registered mail. Remember to enclose your shipping address and a list of items you are ordering. This will help us to process your order quickly. If you are nervous that your payment hasn't arrived, send us an e-mail and we'll let you know straight away. 2. By direct bank transfer in USD made out to P.W. Knight; ABN/AMRO Bank (Keizer Karelplein 33; 6511 NH Nijmegen; The Netherlands); IBAN: NL23ABNA0492667705; bank identification number: ABNANL2A. Please remember to list your shipping address and the individual titles you are ordering on the transfer note. This will help us to process your order quickly. Please add 10 USD or accept the charges when you make your payment. 1. Well-disguised cash in Euros wrapped in carbon paper. Remember to enclose your shipping address and a list of items you are ordering. This will help us to process your order quickly. DO **NOT** REGISTER YOUR LETTER!!! On many occasions, registered letters have arrived opened, then re-sealed, with the money missing (especially from Poland). 2. Safest method of all is by direct bank transfer in Euros made out to P.W. Knight; ABN/AMRO Bank (Keizer Karelplein 33; 6511 NH Nijmegen; The Netherlands); IBAN: NL23ABNA0492667705; bank identification number: ABNANL2A.1. Only by courier as regular mail does not tend to work. Please contact us first and we'll work it out. Please remember to list the individual titles you are ordering and include your shipping address on the transfer note. This will help us to process your order quickly. Please either add 10.00 in Euros for bank charges or accept the charges when you make your payment. |